Guest Contributors

  1. Six POS Industry Trends To Watch In 2018

    With a new year getting under way, it’s a good time to consider the major trends affecting our industry. 2018 promises to be another action-packed year, especially in the retail space, where much disruption is taking place thanks to the adoption of new technologies and the ongoing battle between online and brick-and-mortar players. Here are the major trends to watch in 2018:

  2. Keeping Branch IT Current

    The branch is a tough, hostile IT environment. The distributed nature of branch IT presents the IT team with a real and unique set of security and compliance challenges that are radically different from the datacenter. This is a problem, as retail branches are often on the front line when it comes to modern cyber-attacks.

  3. Traceability: The Solution To Product Recalls

    It seems product recalls are now the norm on a wide range of products from cellphones to ATVs, high heels, children’s clothing, and more.  In one week, the CPSC reported several recalls on its website: incorrect venting Nutrilife® hydrogen peroxide bottles cause fires or burns; By Gary Barraco, Director, Global Product Marketing, Amber Road

  4. 4 Reasons You Need To Take Blockchain Seriously

    Retailers are bombarded with so many new technologies it’s difficult to keep up. Each new tool or platform makes bold claims of transformative capabilities. By Sunny Lu, Co-founder & CEO, VeChain

  5. How To Improve Call Center Data Security Without Forgoing Customer Service

    Retail is one of the most frequently targeted sectors for data breaches. In fact, it is the industry with the largest single share of incidents investigated in Trustwave’s Annual Global Security Report for two years running. By Tim Critchley, CEO, Semafone

  6. 3 Steps To Identifying The Right LP Tech

    The effective utilization of technology, both software and hardware, is essential to the success of every retail loss prevention leader. However, it is important to understand that technology, like anything, is only as good as how it is utilized. Technology is an enabler that impacts all areas of your responsibility.  It includes everything starting with all company data bases and hardware and ending with LP specific technology.  It enables you and your teams to work smarter, faster, and more efficiently. 

  7. How “Forgot Your Password?” Is Losing You Sales

    If you’re a merchant who accepts credit cards, you know you’re obliged to comply with the Payment Card Industry Data Security Standard (PCI DSS). You’ve also undoubtedly read about the credit card breach settlements, identity theft precautions, and other hassles that Home Depot, Target, and other payment victims have endured.

  8. Less Is More: Why Online Niche Retailers Are Winning

    Mary Meeker’s annual Internet Trends report garners a lot of publicity — and with good reason. Meeker takes an exhaustive look at where the Internet is going: from mobile commerce trends to the online shopping habits of people around the world.

  9. Utilizing Feature Recognition As A Sales And Marketing Tool For Asset Protection Teams

    Retail places emphasis on loss prevention techniques which help companies recover losses. With criminals continually developing more sophisticated ways of stealing company assets — internally and externally — business has had to respond. Technology has been used to make detection techniques better and recovery easier.

  10. Stop Employee Theft At The POS Terminal

    No employer wants to think of its employees as being dishonest, but industry research shows there’s good reason for concern. According to the “25th Annual Retail Theft Survey,” conducted by Jack L. Hayes International, one-third of all business failures each year are attributed to employee theft. Another alarming finding was that 34 percent of 18- to 29-year-old employees believe it’s justifiable to steal from their employer. The report also showed that dishonest employees steal approximately 5.5 times as much as shoplifters.