Retail Loss Prevention Case Studies

  • Togo's Enables Single-Drawer Accountability With Fingerprint Readers
    Togo's Enables Single-Drawer Accountability With Fingerprint Readers

    Togo’s is a fast casual sandwich shop with more than 250 franchisee locations on the West Coast. Prior to fingerprint biometrics, Togo’s was using passwords to access their point-of-sale (POS) terminals. However, management found it challenging to track access to the cash drawer because passwords can be shared. Togo’s turned to Crossmatch for a biometrics-based solution to eliminate passwords when accessing the POS station. The solution has allowed Togo’s to easily move to single-drawer accountability - one employee, one drawer. Now when balancing the drawer at the end of a shift, there is only one person responsible, making it much easier on management.

  • Mammoth Mountain Ski Area Drives Efficiency And Cost Savings With Integrated Workforce Ready Platform
    Mammoth Mountain Ski Area Drives Efficiency And Cost Savings With Integrated Workforce Ready Platform

    Located on the eastern slopes of the Sierra Nevadas, Mammoth Mountain Ski Area, LLC is the leading four-season mountain resort in California and the third most frequented ski resort in the U.S. The company owns and operates a variety of resort businesses including recreation, hospitality, real estate development, and retail, and manages a workforce that fluctuates from 800 to 2500 employees depending on the season. Download this case study to learn how Mammoth uses Workforce Ready to hire, track, and manage its full-time, part-time, and seasonal employees more efficiently and cost-effectively.

  • Discount Retailer Selects Interface As Internet Protocol Managed Service Provider Across Entire Retail Platform
    Discount Retailer Selects Interface As Internet Protocol Managed Service Provider Across Entire Retail Platform

    Interface Security Systems, a leading North American provider of Internet Protocol (“IP”) Bundled Managed physical security and secured managed network services announced last March that it has been selected by Family Dollar, Inc. as its IP Managed Service Provider across its entire retail platform. Family Dollar, a Fortune 300 company, recently completed a major initiative to modernize and refresh critical technology in each of its retail stores. The technology makeover, or Flat Rate Managed Service Project, as it is referred to, was launched in collaboration with Interface in July 2014 and completed in May 2015.

  • Pier 1 Imports Drives Sales With Workforce Management
    Pier 1 Imports Drives Sales With Workforce Management

    For its first 49 years in business, Pier1, which employs more than 20,000 associates in 49 states and Canada, was managing schedules using a mix of pen, paper, Excel and Access. "Thanks to the dedicated work of Senior Manager of Store Operations Lee Crowell and his team, the system worked well through seven substantial in-house upgrades," says executive VP of Stores Sharon Leite.

  • Hooters Eliminates Need To Issue New Swipe Cards Or PINs During Peak Hours
    Hooters Eliminates Need To Issue New Swipe Cards Or PINs During Peak Hours

    Hooters of America, LLC based in Atlanta, Georgia, operates and franchises more than 450 Hooters causal dining restaurants in 28 countries. Everyday, nearly 4,000 Hooters employees conduct transactions, as well as clock in and out for their shifts. Facing increasing concerns with its traditional PIN and swipe card security system, Hooters turned to Crossmatch for a biometrics-based solution to strengthen their loss prevention efforts, improve productivity and reduce transaction and payroll fraud.

  • Macaroni Grill Chooses Aerohive For PCI Compliance And Wi-Fi Management
    Macaroni Grill Chooses Aerohive For PCI Compliance And Wi-Fi Management

    Boosting productivity for highly mobile area directors was a priority for Macaroni Grill when it set out to deploy Wi-Fi across its restaurants. But because credit cards are how people typically pay for a restaurant meal, Wi-Fi security was equally important to the nationwide restaurant chain.

  • MultiSight’s Health Monitoring Delivers Unprecedented Manageability
    MultiSight’s Health Monitoring Delivers Unprecedented Manageability

    One of the many values that MultiSight provides is manageability.  To us, manageability means the ability to keep stores online at all times, even if a customer has hundreds of sites with thousands of cameras and recorders.  Our MultiSight Gateway is designed with manageability in mind, and system health monitoring is an important part of that.

  • Winning Formula: Great Service, Superior Quality
    Winning Formula: Great Service, Superior Quality

    Shoe Retailer with 475 Stores Relies on March Networks Video Surveillance Technology.

  • Integration At Scale Powers World Class Shooting Experience And Retail
    Integration At Scale Powers World Class Shooting Experience And Retail

    Hunting enthusiasts across Kansas have long known Ryan Pennock from appearances on the waterfowl hunting TV show he used to produce called Team DuckZone.

  • Video Solution A Perfect Fit For U.S. Clothing Retailer
    Video Solution A Perfect Fit For U.S. Clothing Retailer

    Christopher Perry, Loss Prevention Operations Manager with U.S. clothing retailer Charlotte Russe, remembers the sinking feeling he used to get when he’d log in to a video surveillance system in search of video evidence only to discover that the system was down.

  • Wendy's Franchisee Reduces Costs With Fingerprint Readers

    Tar Heel Capital is a large Wendy’s restaurant franchisee with over 73 locations and more than 2800 employees throughout North and South Carolina. Prior to the deployment of fingerprint biometrics, swipe cards were used for cash register voids and keypads were used for time and attendance tracking. These methods resulted in fictitious voids and time clock fraud.

  • Retail Giant Uniqlo Sold On Searchlight

    From its humble origins as a chain of small men’s wear shops in 1949, and the opening of its first unisex casual wear store in Hiroshima in 1984, Japanese retailer Uniqlo has emerged as a global retail giant with some 1,500 stores in 16 countries.

  • E-Commerce In A Hurry

    A century-old retailer takes its outlet stores online in just four-and-a-half months, then watches e-commerce boom.

  • Boyett Petroleum Simplifies Video Surveillance With Multi-Store Cloud-Based Solution

    “Yes we have video, but I wouldn’t call it a video solution.” So began our first conversation with Scott Castle, Vice President of Retail Operations at Boyett Petroleum.

  • Retailer New Look Enhances Loss Prevention And Improves Customer Service With Fingerprint Technology

    New Look is a leading global fashion retailer with six new stores in China and plans to expand to 100 stores by 2017. Headquartered in the U.K., this international brand has 1,150 locations across mainland Europe, the Middle East, Asia and the U.K. As part of its foray into China, New Look wanted an alternative to password-based identification to improve time and attendance tracking and eliminate the potential for payroll fraud.

  • Pharmacy Reduces Fraud At The POS With Fingerprint Readers

    A leading drug store chain with over 4,500 stores in the United States is using biometrics within their pharmacies, as well as at their point-of-sale (POS) terminals. By adding biometric support to their pharmacy dispensing system, pharmacists and pharmacy technicians use Crossmatch™ U.are.U ® Fingerprint Readers to sign on to the system and throughout the workflow process when filling prescriptions. This ensures the highest degree of accountability and accuracy for its customers.

  • Cole Haan Converts Retail Locations To Intelligent IP Video

    Upscale shoppers around the world associate the Cole Haan brand with uncompromising quality, so it’s not surprising that the U.S.-based lifestyle brand insists on the same uncompromising quality from companies supplying its mission-critical security and loss prevention technology.

  • Quik-E Food Stores Uses Video To Protect Profits And Recoup Losses

    Todd Burgess has an easy answer when asked why he’s used a March Networks video solution in his Quik-E Food convenience stores for more than 15 years. While many things about the family-owned business have changed since its founding in 1973, the need to keep a close eye on each location’s inventory hasn’t. Like every retail organization, Quik-E can cite numerous examples of theft, fraud and inventory errors that have cost the business thousands of dollars in lost revenue.

  • Compass Group Relies On Intelligent Video For Foodservice Excellence

    Compass Group North America is a leading foodservice management company with annual sales over $12 billion and more than 200,000 associates. Its operating companies, including Morrison Healthcare, Bon Appétit Management, Levy Restaurants and Wolfgang Puck Catering, serve more than seven million meals a day in schools, hospitals, senior living communities, corporate campuses and sporting venues across the U.S. and Canada.

  • Flower Power Garden Centres Trims Losses With March Networks Searchlight

    FLOWER POWER GARDEN CENTRES, an Australian retailer with 10 locations in the Sydney Metropolitan Area, took a major step toward managing its point-of-sale losses when it acquired a March Networks Searchlight™ for Retail software solution.

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