Mike Keenan, CPP, CFI, LPC, Managing Director, Retail Loss Prevention at TAL Global Corporation, is a firm advocate for awareness programs in retail. According to Keenan, one of the most critical components to a successful LP program is fully utilizing employees in supporting the company’s loss prevention strategy, as every employee can play a role in controlling loss and promoting safety. He states that a knowledgeable and well-trained employee will be more engaged; they will be better at executing processes; they will be more likely to comply with policies and procedures; they will be less likely to steal and more likely to report those who do; and they will be more committed to keeping themselves and those around them safe.
Loss prevention is tough. Internal theft, external theft, operational errors, spoilage, data errors, delivery errors — the list of crises an LP professional is expected to handle is seemingly limitless and complex. One often-overlooked factor disrupting the lives of LP professional is the lack of interdepartmental collaboration.
The branch is a tough, hostile IT environment. The distributed nature of branch IT presents the IT team with a real and unique set of security and compliance challenges that are radically different from the datacenter. This is a problem, as retail branches are often on the front line when it comes to modern cyber-attacks.
It seems product recalls are now the norm on a wide range of products from cellphones to ATVs, high heels, children’s clothing, and more. In one week, the CPSC reported several recalls on its website: incorrect venting Nutrilife® hydrogen peroxide bottles cause fires or burns; By Gary Barraco, Director, Global Product Marketing, Amber Road
Retailers are bombarded with so many new technologies it’s difficult to keep up. Each new tool or platform makes bold claims of transformative capabilities. By Sunny Lu, Co-founder & CEO, VeChain
Retail is one of the most frequently targeted sectors for data breaches. In fact, it is the industry with the largest single share of incidents investigated in Trustwave’s Annual Global Security Report for two years running. By Tim Critchley, CEO, Semafone
The effective utilization of technology, both software and hardware, is essential to the success of every retail loss prevention leader. However, it is important to understand that technology, like anything, is only as good as how it is utilized. Technology is an enabler that impacts all areas of your responsibility. It includes everything starting with all company data bases and hardware and ending with LP specific technology. It enables you and your teams to work smarter, faster, and more efficiently.
We’re proud to introduce The Retail Solutions Network, a collection of robust, data-rich resources designed to help retailers become an indispensable part of their customers’ lives by delivering the personal experiences that constantly exceed expectations. Comprised of print and digital media, The Retail Solutions Network aids every member of the retail enterprise from the corner office to the store floor.
If you’re a merchant who accepts credit cards, you know you’re obliged to comply with the Payment Card Industry Data Security Standard (PCI DSS). You’ve also undoubtedly read about the credit card breach settlements, identity theft precautions, and other hassles that Home Depot, Target, and other payment victims have endured.
Mary Meeker’s annual Internet Trends report garners a lot of publicity — and with good reason. Meeker takes an exhaustive look at where the Internet is going: from mobile commerce trends to the online shopping habits of people around the world.
Retail places emphasis on loss prevention techniques which help companies recover losses. With criminals continually developing more sophisticated ways of stealing company assets — internally and externally — business has had to respond. Technology has been used to make detection techniques better and recovery easier.
As Five Below’s first asset protection department head, Gregg Smith sought to reduce manual processes with a data-driven approach that would positively affect the entire organization.
RILA’s (R)Tech Asset Protection Working Group addresses the major questions facing retail asset protection.
Innovation, collaboration, and change are the keys to remaining relevant in today’s evolving retail landscape.
The retail loss prevention professional’s role grows by the day. Safety and risk, organized retail crime, fraud, data protection, crisis management, business continuity, supply chain integrity, mobile technology, e-commerce, and workplace violence are just a few of the LP professional’s responsibilities.
The internet disrupted everything from education to government to personal communications. E-Commerce turned brick-and-mortar retail, transportation, entertainment, and logistics upside down. Now, in the business-to-business (B2B) space, a convergence of maturing technologies is set to disrupt supply chains, distribution networks, and inventory management — just for starters.
The store? It’s not dead, but it’s playing a rapidly shrinking role in consumer mindshare.
Technology plays a strategic role in a retailer’s ongoing effort to engage the customer.
Interdisciplinary interaction is the recipe for success at Cavender’s, where operations, merchandising, and marketing work as a cohesive business unit.
An RSR analyst expresses concern that merchandising emphasis is skewed too heavily toward Generation X.