From the GDPR Advisory Board – a panel of leading data protection experts providing straight-forward advice on the forthcoming GDPR.
Making technology decisions in today’s rapidly changing and complex world is a challenge. The simple math of automation is no longer sufficient to capture the true return on workforce management technology investments. As technology becomes more powerful and integrated, retailers are rethinking how they define the value created by these solutions, focusing on accuracy, visibility and accountability, not just cost savings.
Employee theft accounts for the highest percentage of retail shrink in North America — more than the percentage of theft from traditional shoplifters or outside organized retail criminals.
Innovative Retail Technologies’ most recent survey of retail execs finds a market ripe for the adoption of cloud-based workforce management applications, tepid confidence in workforce compliance, and increasing collaboration among HR, store ops, and associates. Workforce and human capital management applications have come of age, and retailers are catching on. Innovative Retail Technologies’ summer 2016 survey of more than 150 retail executives reveals some compelling trends around the value that’s driving adoption of modern WFM/HCM applications.
A new class of mobile work execution solutions is transforming warehouse operations by shattering the distinctions between RF/barcode scanning systems and voice-picking applications. These smart warehouse apps combine voice direction, speech recognition, device displays, and barcode scanning to optimize hands-on warehouse tasks. They enable process and workflow innovations that drive new levels of accuracy and productivity above and beyond what was possible with earlier voice-only or scan-only systems.
Retail continues to experience a greater number of data breaches, with the main cause being compromised user IDs and passwords. However, only 4% of cybersecurity budgets are being spent on securing credentials. Organizations are mistakenly focusing spending on firewalls and intrusion detection while leaving the front door wide open to cyber criminals by not addressing the primary means of intrusion, compromised credentials.
Radial conducted a survey of Amazon shoppers to discover the preferences and attitudes that shape their shopping behavior. From shopping frequency to motivators for purchasing to their beliefs about Amazon’s business practices, consumers from all walks of life revealed when, why, and how they shop on Amazon.
If new scheduling optimization applications encourage flexibility and fairness, why are retailers suffering so much negative scheduling press? The issue is less about technology than it is about process and management.
What’s the best way to keep product and store operations gaffes out of the spotlight? Correct them before the flash bulbs start popping.
Customers and employees are smarter and more demanding than ever. And today’s current generation of associates expect a work environment that is digital and “smart.” In terms of workforce management (labor scheduling, time and attendance, and task management), that means solutions that run on smart phones and mobile devices are a prerequisite for retailers.
Once seen as a threat to brick-and-mortar retailing, smartphone-assisted shopping has proven to be a significant contributor to in-store experience and is driving customer loyalty. Retailers that embrace WiFi to deliver on the spot information to employees and customers are at the forefront of new forms of omni-channel engagement that can mean tremendous competitive advantage.
Chargebacks are an unfortunate reality of running a retail business, and they can be devastating to your bottom line. When you consider that 63% of chargebacks are due to fraud, developing a comprehensive strategy for managing them is critical for success.
While HCM (human capital management) is a multidisciplinary field by nature, optimizing its execution requires designated, formally-trained expertise.
Use analytical techniques to reduce energy spend, efficiently manage budgets, and enhance Enterprise value.
There are inherent security risks when hiring large number of temporary and seasonal workers. Are you doing everything you can to protect your most critical business assets?
Best Practices to Help Retailers Stay Compliant and Build Associate Engagement.
What supply chain professionals need to know about insurance.
Traditional LP Technologies are being co-opted for use in other activities leading to influencers of buying decisions that would otherwise be purview of LP only.
Video surveillance systems have some unique requirements that set them apart from other types of enterprise applications. Determining where and how the cloud can support these systems depends on a set of five primary requirements: bandwidth, storage, cost, security and accessibility. This paper outlines some of the key considerations mid- and large-sized enterprises need to examine before deciding to move their video surveillance systems into the cloud — and looks at how they can leverage cloud capabilities for video in the meantime.
Get a complete view of your business with video-based business intelligence.